
Errorhandlinganddiagnostics
5.4 Faults
PleasealsorefertotheSafetyinstructionssection.
Possiblefaultsandtheircorrection
Fault Cause Measures
nofunctionaftertheEmbeddedPC
hasbeenswitchedon
nopowersupplyfortheEmbedded
PC
othercauses
1.Checkfuse
2.Measurevoltageatconnection,
checkplugwiring
CallBeckhoffsupport
EmbeddedPCdoesnotbootfully Harddiskdamaged(e.g.dueto
switchingoffwhilesoftwareis
running),incorrectsetup,other
causes
ChecksetupCallBeckhoffsupport
Computerboots,softwarestarts,
butcontroldoesnotoperate
correctly
Causeofthefaultiseitherinthe
softwareorinpartsoftheplant
outsidetheEmbeddedPC
Callthemanufacturerofthe
machineorthesoftware.
µSDcardaccesserror FaultyµSDcard,faultycardslot UseadifferentµSDcardtocheck
thecardslotCallBeckhoffsupport
EmbeddedPConlyworkspartially
ortemporarily
Defectivecomponentsinthe
EmbeddedPC
CallBeckhoffsupport
PleasemakeanoteofthefollowinginformationbeforecontactingBeckhoffserviceorsupport:
1. PrecisedeviceID:CXxxxxxxxx
2. Serialnumber
3. Hardwareversion
4. Anyinterfaces(N030,N031,B110,...)
5. TwinCATversionused
6. Anycomponents/softwareused
Thequickestresponsewillcomefromsupport/serviceinyourcountry.Thereforepleasecontactyour
regionalcontact.Fordetailspleaserefertoourwebsiteatwww.beckhoff.deoraskyourdistributionpartner.
CX9020 43Version1.1
Comentarios a estos manuales