
Errorhandlinganddiagnostics
5 Errorhandlinganddiagnostics
5.1 Faults
PleasealsorefertotheSafetyinstructionssection.
Possiblefaultsandtheircorrection
Fault Cause Measures
nofunctionaftertheEmbeddedPC
hasbeenswitchedon
nopowersupplyfortheEmbedded
PC
othercauses
1.Checkfuse
2.Measurevoltageatconnection,
checkplugwiringCallBeckhoff
support
EmbeddedPCdoesnotbootfully Harddiskdamaged(e.g.dueto
switchingoffwhilesoftwareis
running),incorrectsetup,other
causes
ChecksetupCallBeckhoffsupport
Computerboots,softwarestarts,
butcontroldoesnotoperate
correctly
Causeofthefaultiseitherinthe
softwareorinpartsoftheplant
outsidetheEmbeddedPC
Callthemanufacturerofthe
machineorthesoftware.
CFcardaccesserror FaultyCFastcard,faultyCFastslot UseadifferentCFastcardtocheck
theCFastslotCallBeckhoff
support
EmbeddedPConlyworkspartially
ortemporarily
Defectivecomponentsinthe
EmbeddedPC
CallBeckhoffsupport
PleasemakeanoteofthefollowinginformationbeforecontactingBeckhoffserviceorsupport:
1. PrecisedeviceID:CXxxxxxxxx
2. Serialnumber
3. Hardwareversion
4. Anyinterfaces(N030,N031,B110,...)
5. TwinCATversionused
6. Anycomponents/softwareused
Thequickestresponsewillcomefromsupport/serviceinyourcountry.Thereforepleasecontactyour
regionalcontact.Fordetailspleaserefertoourwebsiteatwww.beckhoff.deoraskyourdistributionpartner.
5.2 RealtekAudioManagerfaults
PleasealsorefertotheSafetyinstructionssection.
Possiblefaultsandtheircorrection
Fault Cause Measures
Nosoundoutput Thedeviceisnotdefinedas
standarddeviceCheckspeaker
connection
Ticktodefineasstandarddevice
Checkspeakerconnection
Nosoundonresumefromstandby Ifthesystemswitchestostandby,
certainapplicationsinterruptthe
playbackfunctionothercauses
PressthePlaykey
CX25000020 21Version1.0
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